NEW REPRODUCTION PARTS can be returned within 7 days* for an exchange or a full refund of the price paid for the item(s).
NEW OLD STOCK PARTS and REBUILT UNITS will not be accepted for refund unless they are faulty*. If a fault is found, MoParPro must be contacted within 7 days to agree an exchange or a full refund of the price paid for the item(s).
USED PARTS are described accurately and sold in good faith. Used parts are not guaranteed and no refunds will be given on used items.
In exceptional circumstances, New Old Stock, Rebuilt Units or Used Parts may be returned for a credit note or exchange. This must be agreed with MoParPro before parts are returned.
Original shipping costs will not be refunded and the purchaser is responsible for the cost of return shipping. Refunds will be credited back to the original payment method used (card, paypal etc).
Returned items must be received in resaleable condition, including all packaging.
No re-stocking fees will be charged.
*Electrical parts cannot be returned - this is industry standard.